Tales Of The Un-Inspected

Home Number 89

By Eileen Chubb

( Copyright of Eileen Chubb 2011 )

　

This Home is owned by the same company as homes, 33, 36, 41, 48, 49, 50, 54, 59, 60, 62, 63, 64, 65, 66, 67, 68, 70, 71, 72, 82, 84, 87, 88. Please see archive section for all reports. I would ask that anyone using information from this site has the decency to credit the charity.

　

I attempted to look at the inspection history of this home and found that it had been erased by the regulator, the CQC list this home as a not yet rated service and as such there are no past inspection reports available at all.

However as a result of considerable time and effort I did manage to obtain one inspection report from a source other then CQC.

That report rates the home as Zero Star Poor and lists a catalogue of failures including,

Lack of staff to meet residents needs,

Failure to provide any activities or human contact,

Failure to report abuse to the proper Authorities,

Staff not having access to care plans,

Distressed residents calling out and ignored,

Staff becoming angry with residents in front of inspectors so will be much worse when no one is watching.

Residents waiting over an hour for food at mealtimes and being physically restrained.

Staff observed telling residents, You will just have to wait.Unreported complaints and safeguarding issues includeing neglect residents assaults and allegations against staff.

The home is so dirty that residents and staff are judged to be at risk of cross infection.

This home has a history of problems as all previous requirements have been deleted as the report states the inspection is treating this home as a new service from the date it re-registered with the CQC, yet this home has been open and under the same owners for at least 3 years.

The public have this information withheld from them by the very regulator who claims their role is,

Providing accessible, trustworthy information on the quality of care so people can make better decisions about their care,

Providing independent public accountability on how services are improving the quality of care.

In reality the CQC protect the care home not those in need of care to live.

Eileen Chubb

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