Tales of the Uninspected

Welcome to our collection of Reports on Care Homes conducted by Eileen Chubb on behalf of Compassion in Care.

.....I heard people sobbing as we passed down several long corridors..we entered a lounge which was dismal and shabby, there was only artificial light as there were no windows..it was clausrophobically oppressive..... 

.....When the CQC were informed by email that a staff member had kicked a elderly resident, they did not ask if the victim was alright but replied with an email which stated,

"We will have to fill in the lovely safeguarding form"

.....If there was an emergency given the frailty of the residents, the place is a death trap. Long dark twisting corridors leading up flights of stairs around narrow corners into more twisting corridors. Long sections of wall scrapped by hoists and wheelchairs, huge chunks of plaster and paint gauged from the walls told of the daily stuggle to access many parts of the building.....

.....Home 106 was graded two star when last inspected which is incredable when you compare this home with 107 which is also rated two star, yet the difference between these homes is staggering..The difference between heaven and hell.....

.....The hallways and bathrooms are all dirty, parts of the carpets and chairs are stained. There are bags of rubbish on the floor in hallways and bathrooms. Apart from one lounge the home felt cold throughout, more so in bedrooms as chunks of wood had come away from the rotten window frames.....

.....By now enough people have suffered, the CQC now grade all the identical evidence that last time was excused as minor concerns but fully meeting all the standards, is now graded minor concerns but not meeting all the standards.....

......This resident did not look up at all and just sat looking at her hands, I thought she looked very sad, in total dispair as if she had given up..21 residents said to be in the home were unaccounted for......

.....Many people were seen to have no access to fluids and at mealtimes people were struggling to drink from the cups given to them. Large wedges of bread were used for the sandwiches given to people who clearly could not eat them.....

.....Seven months later in August 2011, the CQC have to carry out another inspection because a number of vulnerable people have now suffered the consequences of what was previously considered by the CQC as acceptable standards of care.....

.....In December 2010 an 83 year old resident choked to death in this home. A coroners inquest found she was known to be at risk of choking..I wanted to know if this tragedy could have been forseen and therefore prevented and if lessons had been learnt to ensure it did not happen again.....

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